What does “Claims limit per customer” mean? August 27, 2023 16:00 Updated It is the number of Cashback Packets a user is allowed to redeem. The maximum redemption per user is 3. Related articles What do the following Cashback Packet statuses mean? Is there a downloadable receipt for Cashback Packets? How do I reactivate my merchant account? How long can a Cashback Packet remain active? How many customers/receivers per Cashback Packet?