To keep your business wallet account secure, you may face a cooling off when:
- You’ve just created a business wallet account.
- You’ve logged in from a new or unsecured device.
- You’ve increased your daily transfer limit.
- You’ve updated your business account details (e.g. email, phone number).
- You’ve updated sensitive business account details (e.g., business registration number, owner identity information).
- You're making more payments or transfers than usual.
- Your account is inactive for a long time.
Cooling-off period can help detect suspicious activities and keep your account safe.