Cooling-off period is a security measure that temporarily prevents you from using some of your business wallet functions. This is to protect your account from fraud or unauthorized access.
There are two types of cooling-off periods:
- Transaction cooling-off – When this happens, you won’t be able to make payments or transfers for 6–12 hours.
- Account cooling-off – When this happens, you won’t be able to make payments, transfers, or changes to your account for 6–48 hours.
Example message in the app: