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  1. Merchant Help Center
  2. Cashback Packet (Merchant)

Cashback Packet (Merchant)

  • What is Cashback Packet?
  • Who can create a Cashback Packet?
  • Can business owners and managers create Cashback Packet for all outlets?
  • How many Cashback Packets can merchants create at a time?
  • What is the maximum value per Cashback Packet that merchants can set?
  • Is there a fee or charge imposed for creating Cashback Packets?
  • When will the value of Cashback Packets get deducted from the creator’s eWallet balance?
  • What happens to Cashback Packets that are unclaimed, cancelled or expired?
  • Can Cashback Packets be cancelled after creation?
  • How to create a “Cashback Packet”?
  • How many customers/receivers per Cashback Packet?
  • What does “Customer Minimum Spend” mean?
  • How long can a Cashback Packet remain active?
  • What does “Claims limit per customer” mean?
  • What do the following Cashback Packet statuses mean?
  • Is there a downloadable receipt for Cashback Packets?
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