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  1. Merchant Help Center
  2. Merchant Dashboard
  3. Soundbox
  4. Soundbox Subscription

Soundbox Subscription

  • What is the Soundbox Subscription Plan?
  • How do I subscribe to Soundbox Subscription service?
  • How does the subscription plan work?
  • Will I own my Soundbox device after completing the 24-month monthly fee?
  • What does the monthly Soundbox Service Fee cover? And what will happen if I don’t pay the Service Fee?
  • What happens if I miss a payment?
  • What to do if my Soundbox has suspended?
  • Can I cancel my subscription before the subscription period is over?
  • Is there a warranty included with the subscription?
  • Can I transfer my subscription to someone else?
  • What happen if I failed to repayment my Suspended Soundbox subscription within 7 days?
  • Can I terminate my merchant account if I am still under my Soundbox subscription plan?
  • How can I make a payment if I have missed my scheduled monthly payment, and how long does it take to reactivate the Soundbox after I have made the payment?
  • How can I do Self-Activation for my Soundbox Subscription?
  • Can I assign my Soundbox Subscription to other Merchant account (Business ID) under my merchant dashboard account?
  • How many Soundbox Subscriptions can I purchase at one time?
  • How long will it take to receive my Soundbox, and how can I track the order status?
  • How can I obtain my purchase invoice/receipt for my Soundbox Subscription order?
  • What do I do if my order arrives damaged?
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