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  1. Merchant Help Center
  2. Soundbox
  3. Soundbox Pocket

Soundbox Pocket

  • What is TNG eWallet Soundbox Pocket?
  • What is the difference between TNG eWallet Soundbox Pocket and TNG eWallet TransferMATE?
  • The TNG eWallet Soundbox Pocket I ordered came attached with my merchant QR code. Can I replace it with the DuitNow QR code and use that instead?
  • Where can I purchase the TNG eWallet Soundbox Pocket?
  • Can I purchase the TNG eWallet Soundbox Pocket on behalf of someone else?
  • How long does it take for my TNG eWallet Soundbox Pocket order to arrive?
  • Can I edit or cancel my TNG eWallet Soundbox Pocket order after I’ve made payment?
  • What’s included with the TNG eWallet Soundbox Pocket?
  • Why do I still need to activate the TNG eWallet Soundbox Pocket when both the TNG eWallet QR and DuitNow QR code stickers come pre-linked to my merchant account?
  • How to activate your Soundbox Pocket?
  • How do I set or change the language on the TNG eWallet Soundbox Pocket?
  • Can I use my own SIM card for the TNG eWallet Soundbox Pocket?
  • What should I do if the SIM card in my TNG eWallet Soundbox Pocket isn’t connecting?
  • Will the TNG eWallet Soundbox Pocket notify me of pending or failed payments?
  • Can I replay the last transaction on my TNG eWallet Soundbox Pocket?
  • Does the TNG eWallet Soundbox Pocket come with a warranty?
  • What does the TNG eWallet Soundbox Pocket warranty cover
  • How do I claim warranty for my TNG eWallet Soundbox Pocket?
  • What does the yearly renewal fee for the TNG eWallet Soundbox Pocket cover?
  • How do I cancel my Soundbox Pocket service or stop the yearly renewal fee from being automatically deducted from my TNG eWallet balance?
  • What should I do if my TNG eWallet Soundbox Pocket arrives damaged?
  • Can I use my own cable and adapter for TNG eWallet Soundbox Pocket charging? Is there a wattage limit?
  • Can I charge the TNG eWallet Soundbox Pocket overnight?
  • What are the technical specifications of the TNG eWallet Soundbox Pocket?
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