Our delivery partners will make up to TWO (2) attempts to deliver the purchased item(s) to your delivery address. After the 2 attempts, the purchased item will be returned to the warehouse. Once a re-delivery request is received, it may take up to 21 working days to deliver your purchased item(s)
You may request for the re-delivery by filling up the form HERE. Our merchant support team will contact you within 3 working days.