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  1. Merchant Help Center
  2. Technical Matters

Technical Matters

  • What should I do if my QR code is not working?
  • What should I do if my QR code does not match my registered business name?
  • Can I assign my Soundbox to other Business IDs or outlets/branch under my company?
  • How do I change the language for my Soundbox?
  • Can I use my own SIM card or Wi-Fi for the Soundbox?
  • What should I do if the SIM card for Soundbox is not connecting?
  • Is the Soundbox covered by warranty and how do I claim the warranty?
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