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  1. Merchant Help Center
  2. Merchant Dashboard
  3. Soundbox
  4. Soundbox Monthly Plan

Soundbox Monthly Plan

  • What is the Soundbox Monthly Plan?
  • How do I purchase the Soundbox Monthly Plan?
  • How does the Soundbox Monthly Plan work?
  • Will I own my Soundbox device?
  • What does the Monthly Operational Contribution and Operational Contribution Renewal cover? And what will happen if I don’t pay it?
  • What happens if I miss a payment?
  • What to do if my Soundbox has suspended?
  • Can I cancel my Soundbox Monthly Plan before the commitment period is over?
  • Is there a warranty included with the Soundbox Monthly Plan?
  • Can I transfer my Soundbox Monthly Plan to someone else?
  • What happen if I failed to repay my Suspended Soundbox Monthly Plan within 7 days?
  • Can I terminate my merchant account or eWallet account if I am still under my Soundbox Monthly Plan?
  • How can I make a payment if I have missed my scheduled monthly payment, and how long does it take to reactivate the Soundbox after I have made the payment?
  • To activate your Soundbox, you will need to complete a simple activation process by following the provided guides.
  • Can I assign my Soundbox Monthly Plan to other Merchant account (MIDs) under my merchant dashboard account?
  • How many Soundbox Monthly Plan can I purchase at one time?
  • How long will it take to receive my Soundbox, and how can I track the order status?
  • How can I obtain my purchase invoice/receipt for my Soundbox Purchase order?
  • What do I do if my order arrives damaged?
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